Fibre All Over!

The play house gym we've acquired recently was returned to the store, Robinsons, where we've bought the item.  Just a few hours after setting up the items, I noticed some 'threads' coming out of the hanging toys.  Thinking that it might be some QC oversight, I started to remove the threads and Renee helped.  However, it didn't take us long to discover that these 'threads' will not stop coming out from the toys 'cos it seemed like these 'threads' are the toys' fillings!

Quickly I told Renee to stop letting meimei play with any of the hanging toys, 'cos the latter had taken a special liking to the hanging 'boy''s feet!  I even spotted 1 or 2 strands of the fibre on her lips, OMG!

Upon 2nd thought, I decided to write to the store instead of the distributor/agent, 'cos I believe the store would act faster on such incidents.  True enough, they called me up 2days later, extended their apologies and offered either an exchange or a refund(UP for this toy set is S$169!).

We brought the set down today and got a refund for the item as we couldn't find anything that's suitable(bought other stuffs from other depts instead).  When the manager saw the product, she approached me when I was nearby and told me that indeed, it is not a safe toy for children!  I told her that I'm really shocked as it was indicated an award winner on the box!  How can that be when it lacked safety feature... I'm beginning to lose my trust in these so-called award thingy.

In any case, I must applaud Robinsons for acting fast in handling our case(we bought the item on Wednesday evening, emailed them on the day we opened up the toy set - Thursday, they replied via email on Friday that the relevant dept. will be informed and will contact which they did, on Sat...)

And, I'm not the only one. Just as we were leaving the department, I overheard a customer returning another toy set...

I've managed to take a couple of photographs on the 'threads' coming out of the toys, just to show and warn people should they come across and want to buy this brand/set of toys: